PRIVACY POLICY

1 Privacy Policy 
This privacy policy explains how we (Training 4 Resilience) will use any personal information we collect about you. Training 4 Resilience handles your personal information with care and adheres to UK Data Protection Law.


1.1 What information do we collect about you? 
We collect information about you when you enquire or contract with us for training and exercise services, and via direct communications such as emails, phone calls and face to face meetings. This includes:
- Contact information: (name; address; email; telephone numbers)
- Quotation and invoice details (including name of account, sort code, account number)


1.2 How we use the information about you?
We collect information about you to deliver your training and exercise quotations and services; and to process relevant invoice paperwork required by HMRC.

All information held is stored in a safe and secure environment and is only accessible by authorised staff. Your information may be held in the following locations:
- Email software
- Accounting package
- Password protected IT devices and cloud-based servers
- Locked single key filing cabinets

Information is retained for up to seven years following our last two-way contact with you, or as required by law. We will not disclose any information to any other organisation or company unless required to do so by law.


1.3 Access to your information and correction or deletion
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email Beverley Osborne at beverley.osborne@training4resilience.co.uk

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate or you wish us no longer to hold.


1.4 Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.


1.5 Other websites
Our website may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.


1.6 Changes to our privacy policy 
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 25th May 2018


1.7 How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you by email at: beverley.osborne@training4resilience.co.uk